Faqs
There are two ways to create and maintain your profile.
- Proceed to our website, enter your name, date of birth, a username and a password, then click Create Account.
OR - Download our App and tap on Sign Up.
Enter as much information and medical history as possible. The more information you enter, the better your providers will be able to manage your healthcare and help you in an emergency. Once you have connected with a provider, your provider will be able to add records to your profile.
Once your child turns 18, you will no longer be able to update their profile due to patient privacy and HIPAA laws in the US. At that point, they must claim their profile and grant you permission to access their account, enabling you to continue editing and updating their medical information.
On our website, log in to your account, click Find a Provider, search for your provider, click his or her name from the list of available providers, then click Lynk in the top-right corner. If your provider is a HealthLynked Provider, you will be connected. If your provider is not a HealthLynked Provider, speak to him or her about signing up, and your request will be waiting in his or her cue.
On our website, log in to your account, click on Profile, open the Access Control toggle, then click on My Profile Access. Click Invite in the top-right corner and enter the appropriate information. Your friend or family member will receive an email with a confirmation link to verify the connection.
In our App, tap on the three bars in the bottom right corner, tap on Access Control, then tap on Invite in the bottom right corner and enter the appropriate information. Your friend or family member will receive an email with a confirmation link to verify the connection.
On our website, click on Profile, open the Access Control toggle on the left, then click on My Profile Access. Once there, to the right of the individuals information, simply click on the pencil to edit or the trash can to delete.
In our App, tap on the three bars in the bottom right corner, tap on Access Control, then tap on Access Control. From here you can edit or delete access.